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Public Documentation
Synergy ITSM
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e737572c
Commit
e737572c
authored
Feb 28, 2024
by
Evgeniy Spirin
🤘
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БП event.blocking.interpreter.incident.check_responsible
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adc20d72
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custom_manual/Incident_structure.rst
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e737572c
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@@ -416,6 +416,16 @@ event.blocking.interpreter.incident.status_history
2. Рассчитывает время нахождения в предыдущем статусе (в рабочих часах).
event.blocking.interpreter.incident.check_responsible
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
**Что делает процесс?**
1. Проверяет, пустые ли поля исполнителя ``itsm_form_incident_responsible`` и оператора ``itsm_form_incident_responsiblemanager``
2. Если какое-то из полей пустое - заполняет пользователем-автором последней формы завершения этого инцидента.
Дополнительные механизмы
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