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Valentin Skripnikov
doc
Commits
6ab02ccc
Commit
6ab02ccc
authored
Feb 06, 2017
by
Kristina Markova
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Metodologist manual: +dashboards
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crm/methodologist-manual/src/crm_consist/dashboards.md
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crm/methodologist-manual/src/crm_consist/dictionaries.md
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crm/methodologist-manual/src/crm_consist/forms.md
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crm/methodologist-manual/src/crm_consist/index.md
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crm/methodologist-manual/src/crm_consist/marketing.md
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crm/methodologist-manual/src/crm_consist/registries.md
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crm/methodologist-manual/src/crm_consist/sales.md
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crm/methodologist-manual/resources/img/funnel_1.png -text
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crm/methodologist-manual/src/crm_about.md -text
crm/methodologist-manual/src/crm_about.md -text
crm/methodologist-manual/src/crm_consist/buildin_objects.md -text
crm/methodologist-manual/src/crm_consist/buildin_objects.md -text
crm/methodologist-manual/src/crm_consist/create_document.md -text
crm/methodologist-manual/src/crm_consist/create_document.md -text
crm/methodologist-manual/src/crm_consist/dashboards.md -text
crm/methodologist-manual/src/crm_consist/dictionaries.md -text
crm/methodologist-manual/src/crm_consist/dictionaries.md -text
crm/methodologist-manual/src/crm_consist/forms.md -text
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crm/methodologist-manual/src/crm_consist/index.md -text
crm/methodologist-manual/src/crm_consist/index.md -text
crm/methodologist-manual/src/crm_consist/marketing.md -text
crm/methodologist-manual/src/crm_consist/marketing.md -text
crm/methodologist-manual/src/crm_consist/marketing_cost_comission.md -text
crm/methodologist-manual/src/crm_consist/marketing_cost_comission.md -text
crm/methodologist-manual/src/crm_consist/marketing_dashboard.md -text
crm/methodologist-manual/src/crm_consist/marketing_funnel.md -text
crm/methodologist-manual/src/crm_consist/marketing_funnel.md -text
crm/methodologist-manual/src/crm_consist/marketing_pipeline.md -text
crm/methodologist-manual/src/crm_consist/marketing_pipeline.md -text
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crm/methodologist-manual/src/crm_consist/dictionaries.md
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...
@@ -14,6 +14,7 @@
...
@@ -14,6 +14,7 @@
*
[
Города Казахстана
](
#dictionaryCities
)
*
[
Города Казахстана
](
#dictionaryCities
)
*
[
Условия оплаты
](
#dictionaryPaymentMode
)
*
[
Условия оплаты
](
#dictionaryPaymentMode
)
*
[
Способы отправления
](
#dictionaryDeliveryMode
)
*
[
Способы отправления
](
#dictionaryDeliveryMode
)
*
[
Месяцы
](
#dictionaryMonths
)
#### Статусы лида {#dictionaryLeadStatus}
#### Статусы лида {#dictionaryLeadStatus}
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@@ -579,3 +580,52 @@
...
@@ -579,3 +580,52 @@
+--------------------------------+--------------------------------+
+--------------------------------+--------------------------------+
| Прочее | 3 |
| Прочее | 3 |
+--------------------------------+--------------------------------+
+--------------------------------+--------------------------------+
#### Месяцы {#dictionaryMonths}
Код справочника: crm_dict_months.
Поля справочника:
+--------------------------------+-------------------+-------------------+------------------+
|
**Код**
|
**Имя**
|
**Комментарий**
|
**Переводить**
|
+================================+===================+===================+==================+
| crm_dict_months_name | Месяц | | Да |
+--------------------------------+-------------------+-------------------+------------------+
| crm_dict_months_value | Порядковый номер | | Нет |
| | пункта в | | |
| | выпадающем списке | | |
+--------------------------------+-------------------+-------------------+------------------+
Данные справочника по умолчанию:
+--------------------------------+--------------------------------+
|
**Месяц**
|
**Порядковый номер пункта в**
|
| |
**выпадающем списке**
|
+================================+================================+
| Январь | 1 |
+--------------------------------+--------------------------------+
| Февраль | 2 |
+--------------------------------+--------------------------------+
| Март | 3 |
+--------------------------------+--------------------------------+
| Апрель | 4 |
+--------------------------------+--------------------------------+
| Май | 5 |
+--------------------------------+--------------------------------+
| Июнь | 6 |
+--------------------------------+--------------------------------+
| Июль | 7 |
+--------------------------------+--------------------------------+
| Август | 8 |
+--------------------------------+--------------------------------+
| Сентябрь | 9 |
+--------------------------------+--------------------------------+
| Октябрь | 10 |
+--------------------------------+--------------------------------+
| Ноябрь | 11 |
+--------------------------------+--------------------------------+
| Декабрь | 12 |
+--------------------------------+--------------------------------+
crm/methodologist-manual/src/crm_consist/forms.md
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crm/methodologist-manual/src/crm_consist/index.md
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@@ -8,3 +8,4 @@ Synergy CRM содержит набор предустановленных су
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<
#include
"
crm_consist
/
buildin_objects
.
md
"
>
<
#include
"
crm_consist
/
buildin_objects
.
md
"
>
<
#include
"
crm_consist
/
marketing
.
md
"
>
<
#include
"
crm_consist
/
marketing
.
md
"
>
<
#include
"
crm_consist
/
sales
.
md
"
>
<
#include
"
crm_consist
/
sales
.
md
"
>
<
#include
"
crm_consist
/
dashboards
.
md
"
>
crm/methodologist-manual/src/crm_consist/marketing.md
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@@ -10,6 +10,8 @@
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@@ -10,6 +10,8 @@
* [Поток](#marketing.pipeline)
* [Поток](#marketing.pipeline)
* [Аналитика](#marketing.dashboard)
*
[
Панели стоимости и комиссии
](
#marketing.cost_comission
)
*
[
Панели стоимости и комиссии
](
#marketing.cost_comission
)
*
[
Боковая панель
](
#marketing.sidePannel
)
*
[
Боковая панель
](
#marketing.sidePannel
)
...
@@ -22,5 +24,6 @@
...
@@ -22,5 +24,6 @@
<
#include
"
crm_consist
/
marketing_funnel
.
md
"
>
<
#include
"
crm_consist
/
marketing_funnel
.
md
"
>
<
#include
"
crm_consist
/
marketing_pipeline
.
md
"
>
<
#include
"
crm_consist
/
marketing_pipeline
.
md
"
>
<
#include
"
crm_consist
/
marketing_dashboard
.
md
"
>
<
#include
"
crm_consist
/
marketing_cost_comission
.
md
"
>
<
#include
"
crm_consist
/
marketing_cost_comission
.
md
"
>
<
#include
"
crm_consist
/
marketing_sidePannel
.
md
"
>
<
#include
"
crm_consist
/
marketing_sidePannel
.
md
"
>
crm/methodologist-manual/src/crm_consist/marketing_dashboard.md
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### Аналитика {#marketing.dashboard}
По нажатию на кнопку "Аналитика" в модуле "Маркетинг" открывается
[
дашбоард Kibana
](
#crm_dashboards
)
, который содержит следующие панели:
*
"Количество лидов" - общее количество всех
[
лидов
](
#registryLead
)
;
*
"Количество аккаунтов" - общее количество всех
[
аккаунтов
](
#registryAccount
)
;
*
"Средний предполагаемый чек по лидам" - рассчитывается как:
`сумма значений поля "Потенциальный бюджет" лидов / количество лидов`
*
Данные из всех записей
[
реестра "Маркетинговые мероприятия"
](
#registryEvent
)
:
* "Дата создания";
* "Наименование;
* "Бюджет";
* "Целевой отклик";
* "Текущий отклик";
* "Оценка эффективности".
![
Аналитика в модуле "Управление маркетингом"
](
resources/img/marketing_dashboard.png
)
crm/methodologist-manual/src/crm_consist/registries.md
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...
@@ -16,6 +16,8 @@
...
@@ -16,6 +16,8 @@
*
[
Акты приема-передачи товара
](
#registryCertificates
)
*
[
Акты приема-передачи товара
](
#registryCertificates
)
*
[
Счет-фактуры
](
#registryInvoices
)
*
[
Счет-фактуры
](
#registryInvoices
)
*
[
Ответственный за сделки
](
#registryDealResponsible
)
*
[
Ответственный за сделки
](
#registryDealResponsible
)
*
[
План продаж
](
#registrySalesCost
)
*
[
Нормативы продолжительности статусов сделки
](
#registryDealFlowStandard
)
#### Маркетинговые мероприятия {#registryEvent}
#### Маркетинговые мероприятия {#registryEvent}
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@@ -556,3 +558,61 @@
...
@@ -556,3 +558,61 @@
+========================================================+========================================================+============================+===========================+
+========================================================+========================================================+============================+===========================+
| crm_form_deal_responsible_user | Ответственный менеджер | | да |
| crm_form_deal_responsible_user | Ответственный менеджер | | да |
+--------------------------------------------------------+--------------------------------------------------------+----------------------------+---------------------------+
+--------------------------------------------------------+--------------------------------------------------------+----------------------------+---------------------------+
#### Реестр "План продаж" {#registrySalesCost}
Свойства реестра:
+--------------------------------------------------------+-------------------------------------------------------------+
| Свойство | Значение |
+========================================================+=============================================================+
| Код | crm_registry_sales_cost |
+--------------------------------------------------------+-------------------------------------------------------------+
| Форма документа | crm_form_sales_cost |
+--------------------------------------------------------+-------------------------------------------------------------+
| Группа | менеджеры по продажам |
+--------------------------------------------------------+-------------------------------------------------------------+
| Права | Просмотр списка, Просмотр данных, Изменение, Редактирование |
+--------------------------------------------------------+-------------------------------------------------------------+
| Сортировка | по дате создания |
+--------------------------------------------------------+-------------------------------------------------------------+
| Направление сортировки | по убыванию |
+--------------------------------------------------------+-------------------------------------------------------------+
Отображаемые поля формы:
+--------------------------------------------------------+--------------------------------------------------------+----------------------------+---------------------------+
| Идентификатор колонки | Название поля | Номер | Значащее содержимое |
+========================================================+========================================================+============================+===========================+
| crm_form_sales_cost_table_dyn | План продаж | | нет |
+--------------------------------------------------------+--------------------------------------------------------+----------------------------+---------------------------+
#### Реестр "Нормативы продолжительности статусов сделки" {#registryDealFlowStandard}
Свойства реестра:
+--------------------------------------------------------+-------------------------------------------------------------+
| Свойство | Значение |
+========================================================+=============================================================+
| Код | crm_registry_deal_flow_standard |
+--------------------------------------------------------+-------------------------------------------------------------+
| Форма документа | crm_form_deal_flow_standard |
+--------------------------------------------------------+-------------------------------------------------------------+
| Группа | менеджеры по продажам |
+--------------------------------------------------------+-------------------------------------------------------------+
| Права | Просмотр списка, Просмотр данных, Изменение, Редактирование |
+--------------------------------------------------------+-------------------------------------------------------------+
| Сортировка | по дате создания |
+--------------------------------------------------------+-------------------------------------------------------------+
| Направление сортировки | по убыванию |
+--------------------------------------------------------+-------------------------------------------------------------+
Отображаемые поля формы:
+--------------------------------------------------------+--------------------------------------------------------+----------------------------+---------------------------+
| Идентификатор колонки | Название поля | Номер | Значащее содержимое |
+========================================================+========================================================+============================+===========================+
| crm_form_deal_flow_standard_table | Нормативы продолжительности статусов сделок | | нет |
+--------------------------------------------------------+--------------------------------------------------------+----------------------------+---------------------------+
crm/methodologist-manual/src/crm_consist/sales.md
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